Communication templates
Pabbly Connect receives the template reference and the rendered text for an authorized action; the CRM stores the result, never claiming a send it did not perform. Use only verified catalogue data: no specifications, prices, discounts or delivery promises are inserted automatically.
Variables {{customer_first_name}}{{company_name}}{{selected_product}}{{product_category}}{{application}}{{country}}{{representative_name}}{{representative_contact}}{{product_url}}{{next_action}}
First follow-up followup_1 Deutsch customer First follow-up followup_1 English customer
Template ID
Name
Language English Deutsch Français Español Italiano
Audience Customer Internal Sales partner
Subject
Body Dear {{customer_first_name}},
I wanted to follow up on your inquiry about {{selected_product}} for {{application}} at {{company_name}}. Could we arrange a short call to go through your requirements?
Product page: {{product_url}}
Kind regards,
{{representative_name}}
{{representative_contact}}
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Inquiry acknowledgment ack Deutsch customer
Template ID
Name
Language English Deutsch Français Español Italiano
Audience Customer Internal Sales partner
Subject
Body Guten Tag {{customer_first_name}},
vielen Dank für Ihre Anfrage zu {{selected_product}} ({{product_category}}) für {{company_name}}. Wir haben Ihre Anfrage erhalten, {{representative_name}} meldet sich in Kürze bei Ihnen.
Offizielle Produktseite: {{product_url}}
Freundliche Grüße
{{representative_name}}
{{representative_contact}}
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Inquiry acknowledgment ack English customer
Template ID
Name
Language English Deutsch Français Español Italiano
Audience Customer Internal Sales partner
Subject
Body Dear {{customer_first_name}},
thank you for your inquiry about {{selected_product}} ({{product_category}}) for {{company_name}}. We have received your request and {{representative_name}} will contact you shortly.
Official product page: {{product_url}}
Kind regards,
{{representative_name}}
{{representative_contact}}
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Missing qualification information missing_info Deutsch customer
Template ID
Name
Language English Deutsch Français Español Italiano
Audience Customer Internal Sales partner
Subject
Body Guten Tag {{customer_first_name}},
um Ihnen die passende Empfehlung für {{company_name}} zu geben, benötigen wir noch einige Angaben zu Anwendung und Zeitplan. Eine kurze Antwort genügt.
Freundliche Grüße
{{representative_name}}
{{representative_contact}}
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Missing qualification information missing_info English customer
Template ID
Name
Language English Deutsch Français Español Italiano
Audience Customer Internal Sales partner
Subject
Body Dear {{customer_first_name}},
to prepare the right recommendation for {{company_name}}, we still need a few details about your application and expected timeline. A short reply is enough.
Kind regards,
{{representative_name}}
{{representative_contact}}
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Product demonstration invitation demo_invite English customer
Template ID
Name
Language English Deutsch Français Español Italiano
Audience Customer Internal Sales partner
Subject
Body Dear {{customer_first_name}},
we would be glad to arrange a demonstration of {{selected_product}} for {{company_name}}. Please reply with a time that suits you. Next step: {{next_action}}.
Kind regards,
{{representative_name}}
{{representative_contact}}
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Second follow-up followup_2 Deutsch customer
Template ID
Name
Language English Deutsch Français Español Italiano
Audience Customer Internal Sales partner
Subject
Body Guten Tag {{customer_first_name}},
wir konnten Sie zu {{selected_product}} bisher nicht erreichen. Falls das Thema für {{company_name}} weiterhin relevant ist, antworten Sie einfach auf diese Nachricht. Andernfalls ist nichts weiter zu tun.
Freundliche Grüße
{{representative_name}}
{{representative_contact}}
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Second follow-up followup_2 English customer
Template ID
Name
Language English Deutsch Français Español Italiano
Audience Customer Internal Sales partner
Subject
Body Dear {{customer_first_name}},
we have not yet been able to reach you about {{selected_product}}. If it is still relevant for {{company_name}}, simply reply to this message and we will pick it up from there. If not, no action is needed.
Kind regards,
{{representative_name}}
{{representative_contact}}
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Technical information request tech_info Deutsch customer
Template ID
Name
Language English Deutsch Français Español Italiano
Audience Customer Internal Sales partner
Subject
Body Guten Tag {{customer_first_name}},
um das passende TRUMPF Werkzeug für {{application}} zu bestätigen: Welches Material und welche Materialstärke bearbeiten Sie, und welche Schneidaufgabe steht an?
Freundliche Grüße
{{representative_name}}
{{representative_contact}}
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Technical information request tech_info English customer
Template ID
Name
Language English Deutsch Français Español Italiano
Audience Customer Internal Sales partner
Subject
Body Dear {{customer_first_name}},
to confirm the right TRUMPF tool for {{application}}, could you share the material and material thickness you work with and the cutting task involved? We will only recommend products from the official {{product_category}} range.
Kind regards,
{{representative_name}}
{{representative_contact}}
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Internal handover approval internal_handover_approval English internal
Template ID
Name
Language English Deutsch Français Español Italiano
Audience Customer Internal Sales partner
Subject
Body {{company_name}} ({{country}}) is Sales Ready for {{selected_product}}. Please review the recommended partner and approve or amend the assignment. No partner is contacted before approval.
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Internal overdue follow-up internal_overdue English internal
Template ID
Name
Language English Deutsch Français Español Italiano
Audience Customer Internal Sales partner
Subject
Body The lead {{company_name}} ({{selected_product}}, {{country}}) has an overdue step. Owner: {{representative_name}}. Please review and update the CRM.
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Meeting reminder meeting_reminder English internal
Template ID
Name
Language English Deutsch Français Español Italiano
Audience Customer Internal Sales partner
Subject
Body Reminder for {{representative_name}}: a call or demonstration for {{selected_product}} with {{customer_first_name}} ({{company_name}}, {{country}}) is due. Agreed next action: {{next_action}}.
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New lead alert internal_new_lead English internal
Template ID
Name
Language English Deutsch Français Español Italiano
Audience Customer Internal Sales partner
Subject
Body A new inquiry for {{selected_product}} from {{company_name}} was assigned to {{representative_name}}. Please make first contact.
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Sales partner notification partner_notify English partner
Template ID
Name
Language English Deutsch Français Español Italiano
Audience Customer Internal Sales partner
Subject
Body An internally approved opportunity is being handed to you.
Company: {{company_name}} ({{country}})
Contact: {{customer_first_name}}
Product of interest: {{selected_product}} ({{product_category}})
Application: {{application}}
Trumpf contact: {{representative_name}}, {{representative_contact}}
Please update the opportunity status with your TRUMPF contact.
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